Last updated: November 9, 2026
Mist & Mark respects your privacy. This policy explains what personal information we collect when you visit our website at https://www.mistandmark.com or buy from us, how we use it and the choices you have.
Information we collect
- Order details: your name, email, shipping and billing address, and the items you purchase.
- Account details: if you create an account, your name, email and password (stored in encrypted form).
- Messages: anything you send us through the contact form or by email.
- Usage data: pages visited, device and browser type, and approximate location, collected through cookies and analytics.
How we use your information
- To process, ship and support your orders.
- To reply to your messages and provide customer service.
- To send our newsletter, if you have subscribed. You can unsubscribe at any time.
- To improve the website and understand how it is used.
Payments
Card and wallet payments are processed by our payment providers. We receive confirmation of payment and the last digits of your card, but we do not store full card numbers.
Cookies
We use cookies to keep your cart, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features of the shop may not work as expected.
Sharing your information
We share information only with service providers who help us run the shop, such as payment, shipping and email providers, and only as needed for them to perform those services. We do not sell your personal information.
How long we keep information
We keep order records for as long as needed for accounting and legal purposes. Messages and newsletter details are kept until you ask us to delete them.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete the personal information we hold about you. To make a request, write to [email protected].
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact
Questions about privacy? Email [email protected].